Data protection (GDPR applies)

Rapid technological developments and globalization have brought new challenges for the protection of personal data. The scale of the collection and sharing of personal data has increased significantly. Technology allows both private companies and public authorities to make use of personal data on an unprecedented scale in order to pursue their activities. Natural persons increasingly make personal information available publicly and globally. Technology has transformed life, and should further facilitate the free flow of personal data within professional organizations while ensuring a high level of protection of personal data.

We use professional (officially patented) software and a lot of protection of data, to prevent data leaks.


We maintain medical confidentiality: we will not disclose to ANYBODY what you have told us, except to other doctors, if this is necessary for your treatment or in cases required by law (e.g. the police ).

In principle, medical results and their explanation cannot be sent by email. This may create risks of duplicating medical information.

The nurse (and to a more limited extent also the secretaries present in the office) are “necessary confidants” for the doctors. They must observe medical confidentiality. Their access to medical data is limited to what is necessary for the exercise of their profession, among other things, to clarify or encode prescriptions, to inform about the results of examinations carried out. The nurse also receives the information necessary to explain certain results to the patient in terms that are accessible to all. If necessary, the nurse practically explains any changes to be made during treatment or for new lifestyles. However, if the patient wishes, he can always request and get an appointment with the doctor.

Doctors are not authorized by their professional associations to be friends on Facebook with their patients.

Cookie policy


A cookie is a small text file that is placed on the hard disk of your computer or mobile device when you visit a website. The cookie is placed on your device by the website itself ('first party cookies') or by partners of the website ('third party cookies'). The cookie identifies your device by a unique identification number when you return to the website and collects information about your browsing behaviour.

There are different types of cookies. We distinguish the following cookies according to their purposes: there are essential or strictly necessary cookies and non-essential cookies (functional, analytical and targeting cookies).

The Belgian Act concerning the Electronic Communication of 13 June 2005 contains some provisions about cookies and the use thereof on websites. The Belgian implementation is deduced of the European e-Privacy Directive, which implies that the cookie usage and the cookie legislation is regulated differently in every European country.


By using the website, the visitor may agree to the use of cookies. Cookies help to optimize your visit to the website and to provide you with an optimal user experience. However, you are free to delete or restrict cookies at any time by changing your browser settings (see 'Management of cookies').

Disabling cookies can have an impact on the functioning of the website. Some of the site's features may be restricted or inaccessible. If you decide to disable cookies, we cannot guarantee you a smooth and optimal visit to our website.


We distinguish the following types of cookies:

  • Essential / Strictly necessary cookies:
    These cookies are necessary for the website to function and cannot be disabled in our systems. They are usually only set up in response to your actions, such as setting up your privacy preferences, logging in or filling in forms.
  • Non-essential cookies:
    These cookies are not necessary for the website to function, but they do help us to offer an improved and personalized website.
    • Functional cookies:
      These cookies enable the website to offer improved functionality and personalization. They can be set up by us or by external providers whose services we have added to our pages.
    • Analytical cookies:
      With these cookies, we can track visits and traffic so that we can measure and improve the performance of our site. They help us to determine which pages are the most and the least popular and how visitors move through the site.
    • Targeting / advertising cookies:
      These cookies can be set by our advertising partners via our site. They can be used by those companies to create a profile of your interests and show you relevant ads on other sites.

We use two types of cookies, namely our own cookies ('first party cookies') and cookies of carefully selected partners ('third party cookies') with whom we cooperate and who advertise our services on their website.

First Party Cookies:

Name of the cookieType of cookieRetention period
CookieConsentSettingsFunctional cookie1 year

Third Party Cookies:

Name of the cookieType of cookieRetention period
_gaAnalytical cookie2 years
_gidAnalytical cookie1 day
_gatAnalytical cookie1 day


Make sure that cookies are enabled in your web browser. If you want to consult our website, it is recommended you enable cookies. However, you are free to disable cookies in your browser settings if you wish to do so.

To enable or disable cookies, you must change your browser settings (via the 'preferences' or 'options' tab). The following links will give you more information on how to manage your cookies. You can also consult the 'help' tab of your browser.


Since cookies may constitute a processing of personal data, you as a data subject have the right to the lawful and secure processing of personal data. More information about the way in which we collect and process your personal data, as well as about your rights, can be found in our Privacy Policy (see "data protection and privacy") 


Should you still have questions or comments about cookies after reading this Cookie Policy, you can always contact us.